Terms & Conditions   Placing an order Your order will be processed between 9:00 am and 5:00 pm (EST) from Monday to Friday. Orders placed outside of business hours will be processed the next business day. If necessary, we will contact you right away to confirm any details that require clarification   Cancelling an order You may call or email us to cancel any order prior to production. However, if production has started, a restocking fee may be applied in the case of certain custom-made products. We can not cancel an order that has already shipped from our factory.   Payment methods Payment must be made in full before any goods are dispatched. We currently accept major Credit Cards through Paypal; as well as Cheques. A Paypal account is not required for paying with a credit card   Production and delivery time Production time is 24 to 72 hours after receipt of payment for small to medium size orders. Larger orders may require more time for production. Please call or email us for an estimation. Delivery timeframe depends on the shipping option you select.   Shipping We typically use UPS for shipping. Depending on your location, 2 options should be available to you: Express (1 to 3 days) or Standard (2 to 10 days) after production.   Returning your order You must examine the completed order and notify us of any discrepancies within 48 hours of receipt of order. If any items are defective upon receipt, we will endeavour to replace or repair them in the best possible time frame. If our poster display products did not suit you for any reason, please call us within 30 days of receipt of your order to arrange for a refund. Custom-made products may carry a restocking fee. Shipping charges cannot be refunded. All products must be returned in their original packaging without damage or wear   30 Days Money back guarantee If the poster display product didn't suit you and you would like to return it, we will reimburse you the full amount. Only certain custom made products may require a restocking fee. You may contact us for further information. Shipping charges cannot be reimbursed and the products must be returned in their original packaging without damage or wear. Buyer shall bear all responsibility for shipping charges and risk of loss or damage during transit. Poster Printing services are not part of the 30 Days Money back guarantee   Printing If you find any discrepancies in your printing order, communicate with us to explain the problem and we will take appropriate measures to correct the situation. However Printing services are not part of the 30 Days Money back guarantee. Product limitations Our displays are made of lightweight, high-quality aluminum profiles, ultra-resistant polycarbonate clips and tension sensitive metallic springs. The materials used are able by design to withstand various indoor environnement under normal use and conditions for extended periods of time. However they are not made for outdoor use, and should not be physically abused such as bending the tubes, purposely breaking the polycarbonate clips or over-streching the tension springs. The maximum poster thickness our displays will accept is 20 mil (0.02"). You can not insert foamcore, coroplast or thick poster boards. When using very thin posters, insert the poster in a diagonal way in order to reduce stress on the paper and avoid tearing of your poster. Refer to the "How It Works" section of the site for detailed poster installation instructions, as we cannot be held responsible for damage to your posters.   All of our printed products are intended for indoor use. The shelf talkers and wobblers are durable and water/tear resistant but should also be used primarily as an indoor POP. Privacy policy We do not share your information with third parties. We do not stock credit card information.